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This 30 Minute video explains the Up-selling process in a mannor in which the student can understand and simple methods and tactics that a student can use in order to up sell the guest without having the guest fell as if he or she is being up sold.

Skill Level: All

Run Time: 30 Minutes


Certificate of Completion

  • Main Points - Overview of major aspects of upselling.

  • Upselling Part One - (Video) Explaining Upselling.

  • Upselling Part Two - (Video) Application.

  • Upselling Part Three - (Video) Usage.


All Certificate of Completions will be emailed out the following day.  Please take a moment to create a folder in your inbox and store all of your Certificate of Completions there.    


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